Our Ecommerce Policy
Protecting your private information is our priority. This Statement of Ecommerce Policy applies to gasmetercover.com and Otech LLC and governs data collection and usage. For the purposes of this Ecommerce Policy, unless otherwise noted, all references to Otech LLC include gasmetercover.com. The Otech LLC website is a ecommerce site. By using the Otech LLC website, you consent to the data practices described in this statement.
Returns, Refunds and Exchanges PolicyHow to Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
- Please email ocgregory@o-tech.tech to request a refund and we will assign you a tracking #.
- Mail your returned item to:
Otech Returns Department Tracking #
PO Box 906
Bloomfield Hills, Michigan 48303-0906 - Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Payment Policy
Accepted methods of payment
- Credit Card (Visa, Master Card, American Express, Discover)
- Check/Money Order
- Cash On Delivery (COD)
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address for Check/Money Order
- Otech llc.
PO Box 906
Bloomfield Hills, MI 48304
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders: USPS, UPS, FedEx, DHL
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will notify you when the order will be in stock and ready to ship.
Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
- Billing Address
- Shipping Address
- Email Address
- Credit Card Information
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.